Reservation / Cancelation Policy |

RENTALS
All rentals must have two adults age 21 and older with valid automobile driver’s license. Rates do not include tax, fuel, propane, linen, pump out or any optional waivers..

HOUSEBOAT BOARDING
Boarding is between 10:00am. and 3:00 p.m. unless otherwise indicated in your rental agreement. Check in at the rental office upon arrival. Houseboats must be returned to marina unloaded no later than 2 p.m. on the last day, unless otherwise indicated in your rental agreement.

PRIOR TO BOARDING
Before departing the docks, you and one other adult will be required to complete our Captain’s Course and Orientation. You must also sign a rental agreement that includes an Acknowledgement of Risks and Release of Liability. Declining to execute this agreement will result in the cancellation of your agreement.

EARLY BOARDING OPTION
This is a great value, allowing you to board your houseboat the evening before your scheduled departure day. This will allow you to load all of your vacation items onto the boat so you’ll be ready to leave immediately after the houseboat orientation the following morning. A limited amount of early boards are available on a first come, first served basis and reservations must be made in advance. For early boarding information, call 1-800-843-9218.

FULL PAYMENT
The Rental Balance is due 60 days prior to arrival. In order to avoid delays, missed payments and inconveniences, the credit card you used for your reservation deposit will automatically be billed for the remaining balance on the rental 60 days prior to your arrival, unless you contact us before this time to provide us an alternate form of payment. If booking a houseboat within 60 days of arrival, the full rental deposit and the full rental balance is due at the time of booking.

ACCEPTABLE RENTAL & DEPOSIT PAYMENT
Cash, money order, cashier’s check, traveler’s check, MasterCard, VISA, Discover or American Express. No personal checks accepted. All Credit Card payments must be made in the name of the contracting party.

CANCELLATION POLICY
If you must cancel, notify us at least 60 days before your departure date. Your deposit will be refunded less a $150 cancellation fee. Cancellations received between 59 and 45 days before departure are subject to a cancellation fee equal to your deposit amount. Cancellations received less than 45 days before scheduled departure are subject to forfeiture of total prepayment. Full payment shall be paid at least 60 days before departure date. If full rental payment is not received at least 60 days before departure date, your reservation will be considered cancelled and your entire deposit will be forfeited. Reservations made less than 60 days in advance must be paid in full within 48 hours of booking.

CHANGE FEE
If you must reschedule your vacation or change your equipment rental during the same year, there is a $150.00 per change fee when original departure date is more than 60 days in advance. Any rescheduling requests 59 days or less before original departure date will be treated as a cancellation. See cancellation policy. We regret that we cannot make exceptions for personal emergencies as a cause for cancellation.
We want your vacation to be worry and hassle free. We strongly suggest the purchase of travel insurance to protect yourselves and your vacation investment. Please contact Travel Guard directly at www.travelguard.com or call them at 800-826-4919

OPERATION
All operation procedures are reviewed with customer at the houseboat dock. No special boat license is needed, only respect for size of craft, its engines, basic boating rules and courtesy. Houseboats cannot be operated in the London Bridge Channel, Copper Canyon, and any up river area beyond Lake Havasu. Pets, extra fuel, firearms, fireworks, launching of water balloons, adding extra persons beyond the capacity of 12 while underway and the maximum posted capacity while beached, touching shore and not under way. Operating the houseboat after dark is cause for boat and deposit forfeiture and all remaining rental fees and deposits will be forfeited.

RENTAL DEPOSIT
A Rental deposit of $1500.00($3,000.00 for Spring Break) is due upon making your reservation. THIS DOES NOT APPLY TOWARDS YOUR RENTAL AMOUNT. The rental fee deposit is subject to our cancellation policy and is completely refunded as long as the houseboat is returned on time and in the same condition as when rented.

RENTAL DEPOSIT REFUND
Upon the  return of your houseboat to our docks on your departure date we will complete a Return Check -In for your rental. Within Seven days a refund check will be  mailed to you for the  balance of your rental deposit

TERMS OF USE
Lake Havasu Houseboats reserves the right to cancel orders and refund and deposits or funds paid due to pricing errors or any other reasons determined by Lake Havasu Houseboats to be in error.

OTHER
All houseboats are rented by the day. The rate is calculated on the average daily price of the Three Day- Two Night rental rate posted on the web site for the houseboat size rented and the time period of the rental. Some rates have been rounded for marketing purposes.
Rates along with Terms and Conditions are subject to change.